kraneland...

Thursday, June 03, 2004

Is Plaxo Spam?

Sometimes I tend to think so. I'll never be able to trust an outside service with my contacts, so this steady stream of bothersome "invitations" is annoying. If you feel the same and are constantly troubled by the zillions of spammy Plaxo messages you receive in your in-box, you'll appreciate this opt-out form.

8 Comments:

  • David: PMFJI, but I also wanted to point out that each Update Request message includes a valid opt-out link.

    The opt-out linke takes you to a page that allows you to request more information from the sender of the message before responding or allows you to block further Update Request message from this sender or all Plaxo members.

    Update Request messages are initiated and sent by Plaxo members who maintain your contact information within their own address books. While it is beyond our service to explain how the person initially acquired your contact information, I've found there is typically some reasonable explanation. The Plaxo member selects the contacts they wish to send Update Requests to.

    The Update Request message serves to provide you the latest contact information of the Plaxo member, in an effort to stay in touch with you. This is similar to someone sending you a "Goodbye email" when changing jobs.

    The Update Request also provides you the opportunity to stay in touch with the sender by updating your own information with the Plaxo member. Plaxo processes any responses for the member to streamline and automate the process. But of course, if you'd prefer to not stay in touch with sender you can simply ignore the message and/or click on the opt-out link.

    But I find it interesting that one thing some people fail to realize about Plaxo is how it can eliminate the need to send out emails and reduce the burden involved in staying updated with people you really wish to stay in touch with.

    If a group of people are all Plaxo members and connected to each other through the Plaxo Network, as people change jobs, titles, email address, etc... there is no longer the need for any Update Requests. People simply need to manage their own information, and Plaxo takes care of updating those others you wish to stay in touch with automatically.

    Thanks for the opportunity to comment.

    Stacy Martin
    Plaxo Privacy Officer
    smartin @t plaxo.com

    By Blogger Stacy Martin, at 12:38 PM  

  • Plaxo is such a great tool. I love it, but always warn people i'm asking them to update through it, so they know the email is triggered to send by me.

    Plaxo itself is authenticated with Verisign and Trust. What more could you want? I've setup some trap emails, and not gotten any spams to them... but I understand that you probably won't trust any tests you don't do yourself.

    By Anonymous Anonymous, at 10:35 PM  

  • C'mon "Anonymous"

    What if Plaxo is sold to a company that belongs to a spammer?? The fact that verisign is authenticating Plaxo is even more scary. If you don't know, Verisign tried to hijack all WEB-requests that went to a non-existant com, net, org etc. address...

    So Verisign is a NO-NO for me as much as Plaxo is!!

    By Anonymous RenĂ©, at 2:32 PM  

  • David - It's been nearly a year since your original post. Has your view of Plaxo changed in any way? Let me know. I'd be interested in listening. Feel free to contact me directly (privacy @t plaxo.com).

    By Blogger Stacy Martin, at 2:04 PM  

  • Stacy, Is it your full-time job to respond to blogs that suggest Plaxo might not be the best idea for managing contact info? I think if people realized that all day long you are searching the web for negative press to respond to, they might not be so impressed with your canned responses.

    You post basically the same invalid points over and over again everywhere I look.

    Stop trying to legitimize your services by comparing yourself to other services such as Yahoo, MSN, etc.

    I use the mentioned services, but only for personal email (who's addresses get abandoned every couple years due to spam).

    I use my work address for work... while corresponding with people who have work addresses, not Hotmail or Yahoo. That's why I don't want it on Plaxo. Nobody reputable uses these services for business email.

    All I would like is for Plaxo to TELL someone that I have refused the service when they try to update my information. Instead, they just black-hole the message if I'm "opted-out". The person on the other end is left to assume that I got their message, but chose not to respond.

    Stacy told me that they do not have that capability. If that's the case, how capable are they of protecting the countless emails stored on their ONLINE servers? They have been exploited in the past, and are too good a target to avoid it in the future.

    By Anonymous Anonymous, at 8:55 PM  

  • Hi,

    Plaxo creates a bothersome stream of e-mails landing in our spam filtereing system as their dns "SPF Record" is reported as "Forged". A supposedly advanced e-mail based company such as Plaxo does not need to send out zillions of e-mails and then "slip-up" on their "SPF Record" entry.

    If u want more information, search Google with "SPF Record" or "SPF Record test".

    Plaxo, please get this record in order if u do not want to be filtered by spam systems.

    Furthermore, Plaxo should have a "corporate opt-out" facility where and entire domain can de-register their entries. At our company it is policy not to entrust any of our details to outside databases. Google's new search and plans to store huge amounts of data is another example of a potential threat to corporate business information.

    Thanks & Best Regards

    Please Plaxo, tell me how I can de-register our corporate domain from plaxo.

    Johan Bresler
    IT Manager
    KK Animal Nutrition

    By Anonymous Anonymous, at 11:27 PM  

  • Hi,

    Plaxo creates a bothersome stream of e-mails landing in our spam filtereing system as their dns "SPF Record" is reported as "Forged". A supposedly advanced e-mail based company such as Plaxo does not need to send out zillions of e-mails and then "slip-up" on their "SPF Record" entry.

    If u want more information, search Google with "SPF Record" or "SPF Record test".

    Plaxo, please get this record in order if u do not want to be filtered by spam systems.

    Furthermore, Plaxo should have a "corporate opt-out" facility where and entire domain can de-register their entries. At our company it is policy not to entrust any of our details to outside databases. Google's new search and plans to store huge amounts of data is another example of a potential threat to corporate business information.

    Thanks & Best Regards

    Please Plaxo, tell me how I can de-register our corporate domain from plaxo.

    Johan Bresler
    IT Manager
    KK Animal Nutrition

    By Blogger Johan, at 11:31 PM  

  • Hi,

    Plaxo creates a bothersome stream of e-mails landing in our spam filtereing system as their dns "SPF Record" is reported as "Forged". A supposedly advanced e-mail based company such as Plaxo does not need to send out zillions of e-mails and then "slip-up" on their "SPF Record" entry.

    If u want more information, search Google with "SPF Record" or "SPF Record test".

    Plaxo, please get this record in order if u do not want to be filtered by spam systems.

    Furthermore, Plaxo should have a "corporate opt-out" facility where and entire domain can de-register their entries. At our company it is policy not to entrust any of our details to outside databases. Google's new search and plans to store huge amounts of data is another example of a potential threat to corporate business information.

    Thanks & Best Regards

    Please Plaxo, tell me how I can de-register our corporate domain from plaxo.

    Johan Bresler
    IT Manager
    KK Animal Nutrition

    By Blogger Johan, at 11:31 PM  

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